Frequently Asked Questions



Everything You Need to Know About Us


We’ve compiled answers to the questions most clients ask. If you don’t see your question here, you’re welcome to reach out anytime via our support email or phone lines — our team is ready to assist you.

If you encounter issues with the trading system, such as being unable to withdraw funds and receiving repeated excuses, or if you are asked to deposit additional funds in order to access your money, contact us immediately for assistance.

The timeframe for resolution depends on the type of case. You should speak with our case manager and explain the details of the issues. They will be able to give you a specific timeframe based on the circumstances of your case.

The country of origin of the scam is not relevant. As long as the traces of money can be found - we can help!

Today, criminals are increasingly sophisticated and experienced in social engineering. They often shut down their platforms immediately after a scam, but we employ advanced tools and techniques to continue investigating cybercrime.

After reviewing all the details and evidence related to your case, our investigation department will conduct a thorough analysis. The findings will then be carefully reviewed by one of our experienced lawyers, who will work closely with you to build a strong case for court.

We understand this concern completely. DAP Limited is a legally registered firm in the UK, with all operations overseen by government. We don’t promise instant recovery because real recovery takes proper legal action, verified documentation, and time. Anyone offering same-day refunds or guarantees of immediate results is not being truthful — and often not operating within the law. With us, you receive a transparent, legally sound process and a dedicated lawyer guiding you every step of the way.

We operate on a success-based model, meaning you only pay a 10% service fee after your funds are successfully recovered. Our financial interest is directly tied to the success of your case — we only succeed if you do. This ensures that our full legal and strategic efforts are focused on recovering your lost funds.

Absolutely. We have been serving Canadian clients for many years. While some clients prefer a local lawyer, international representation is more effective in fraud recovery cases, which always involve global transactions, offshore accounts, and cross-border parties. Our UK-based team has successfully recovered funds for clients in Canada and around the world over the past twenty years, providing the same dedicated legal support and transparent communication as we do for our European clients.